Hibet Privacy Policy — How We Protect Your Information

HibetWhen you create an account, play games, or place bets on , certain information naturally flows into our system. You have the right to know how that information is handled — and that is exactly what this privacy policy is here to explain.

This Policy Hibet- applies to the website, mobile app, and all digital services. If you are accessing the platform from Bangladesh, every provision of this policy applies to you.

We believe a privacy policy should be written as plainly as possible — because nobody reads one buried in dense legal language, and users end up consenting without truly understanding what they agreed to. That is not what Hibet wants.

Hibet Only the data genuinely needed to provide our services is collected. Nothing more is ever requested.

Behind every piece of data we collect, Hibet- has a specific legal basis or practical reason. We never store data on the assumption that it might come in handy someday.

• Compliance: Used for account creation, payment processing, bonus allocation, and payout of winnings.
• Legal Obligations: To meet Anti-Money Laundering (AML) requirements, age verification obligations, and licensing regulatory demands.
• Legitimate Interest: To prevent fraud and cyberattacks, and to maintain platform security.
• Service Improvement: To understand which games are most popular and where users run into issues — so we can continuously improve our service.
• Consent-Based Communication: To keep you informed about new offers, bonuses, and updates — with your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

Hibet Your personal information is never sold. However, to operate our services, limited data may be shared with certain trusted third parties:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They are bound by their own privacy policies.
• Game Provider: Providers such as Evolution and Pragmatic Play receive only the minimum data necessary to run the games.
• Security Services: Fraud detection tools analyse IP and device information.
• Legal Authority: We are required to disclose information in response to a court order or a lawful request from a regulatory authority. In such cases, we share only the specific information requested.

Hibetemploys multiple layers of security to protect your data:

Technical Security

• All data transmissions are secured with TLS 1.3 encryption.
• Data stored in the database using AES-256 encryption.
• Two-factor authentication (2FA) is available.
• Real-time intrusion detection system.
• Regular security audits and penetration testing.

Administrative Safeguards

• Only authorized personnel have access to your data.
• All staff are bound by confidentiality agreements.
• Access logs are maintained and reviewed on a regular basis.
• In the event of a data breach, affected members will be notified within 72 hours.

To keep the website running smoothly Hibet uses cookies — small text files stored in your browser.

Non-essential cookies can be disabled from your browser settings. However, some features may not function properly as a result.

Hibet Your data is kept only for as long as necessary — no longer:

• Active Account: All data is retained for as long as the account remains active.
• After Account Closure: Financial transaction records are retained for 5 years (as required by law); personal data for 2 years.
• KYC Documents: 5 years after account closure (in compliance with anti-money laundering laws).
• Log Files: Security logs are retained for 6 months; general access logs for 90 days.
• Self-Excluded Account: Data is retained for the duration of the exclusion period.

Under international data protection laws, you have several rights over your own data:

To exercise these rights support@hibet.info Email us or let us know via live chat.

Hibet's services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from minors.

• Date of birth is verified at registration — users under 18 cannot complete the sign-up process.
• Proof of age may be requested at any time for accounts that raise a concern.
• If a minor is found to be using an account, it will be closed immediately and any collected data will be deleted.
• A child's data will be deleted upon request from a parent or guardian.

HibetSome of -'s services are hosted on servers abroad. Whenever your data is transferred internationally:

• Transfers occur only to countries with adequate data protection laws in place.
• GDPR-compliant Standard Contractual Clauses are applied.
• Data remains encrypted during transfer.
• The same level of security is maintained on overseas servers as well.

Hibet This privacy policy may be updated when necessary. In the event of changes:

• You will be notified via on-site notification or email at least 14 days before any significant changes take effect.
• Minor clarifications take effect from the date the changes are applied.
• Continued use of the platform after changes takes effect constitutes acceptance of the updated policy.
• Previous versions are available upon request through support.

For any privacy-related questions or concerns:

• Email: support@hibet.info — for general enquiries
• Live Chat: Use the chat button at the bottom right of the website — for quick resolutions
• Written Complaint: Send an email with the subject line "Privacy Complaint"

We handle all privacy-related requests Within 30 Business Days We work to resolve it promptly. If it takes longer than expected for any reason, we will let you know in advance.